Are You Charging Tenants Correctly for Water Usage?

If you’re a landlord in Queensland, you may be eligible to pass on 100% of your property’s water usage charges to your tenants—provided the property meets specific compliance standards. It’s a great way to reduce your out-of-pocket costs, but it must be done correctly to stay compliant with legislation.

What Does Water Compliance Involve?

To legally charge tenants for full water usage, your property must meet the following criteria:

• Water Efficiency: All internal cold water taps and single mixer taps must be fitted with efficient flow restrictors.
• Showerheads: Must meet minimum efficiency standards.
• Toilets: Dual-flush toilets must be installed.

Without these features, landlords can only charge tenants for a portion of the water bill—or none at all.

Who Pays for What?

• Usage Charges: If the property is water compliant, tenants can be invoiced for their full usage.
• Access & Service Charges: These remain the landlord’s responsibility.

Let Us Take Care of It

Managing water billing can be time-consuming, especially if you’re self-managing your property. At Prime Property Sunshine Coast, we offer a simple solution: we can handle the Unitywater bill on your behalf and invoice the tenant directly for their portion. This ensures everything is managed efficiently and in line with the legislation.

Unsure if Your Property Is Compliant?

Don’t risk non-compliance. If you’re unsure whether your investment meets the current water efficiency requirements—or if you’d like help managing water payments—reach out to the team at Prime Property Sunshine Coast.

We’re here to help you stay compliant, recover eligible water costs, and make managing your investment easier.

Contact us today to find out more about our property management services.